603 Privacy Policy — We Take Care of Your Data
This Privacy Policy explains how the 603 platform collects, uses, stores, and protects the personal information of Malaysian users who use our services.
Effective date: 1 January 2026. By using the 603 platform, you agree to the privacy policy set out on this page.
Information We Collect
When you register and use the 603 platform, we collect several categories of information to ensure the platform operates correctly and to deliver the best possible user experience.
Account Information
- Full name, date of birth, and phone number
- Email address used for registration
- Username and password (stored in encrypted form)
- Identity verification documents for the KYC process where required
Technical & Device Information
- IP address and general geographic location
- Your web browser type and device operating system
- Platform usage data including pages visited and session duration
- Cookie information and session identifiers for login authentication
Payment Information
- Deposit and withdrawal records in Malaysian Ringgit (MYR)
- Payment method used — FPX, DuitNow, or bank transfer
- Bank account number (stored in encrypted form, never stored in full)
- Transaction history for compliance and internal audit purposes
Gaming Activity Data
- Betting and gaming history on the platform
- Account balance and bonus records received
- Deposit limits set by the user
- Feedback and communications with the customer support team
How We Use Your Information
603 uses the information collected solely for legitimate purposes related to platform operations. We do not sell or transfer your personal information to third parties for marketing purposes.
Processing account registrations, verifying identities, handling MYR deposits and withdrawals, and ensuring all platform functions run smoothly.
Detecting and preventing fraud, money laundering, and other unlawful activities. Complying with Malaysian legal requirements including the Personal Data Protection Act (PDPA).
Providing effective customer support, sending important account-related notifications, and keeping you informed of any changes to our platform's terms or policies.
Cookies, Tracking & Data Security
Cookies & Tracking Technologies
603 uses cookies and similar tracking technologies to enhance the user experience. The cookies we use fall into three main categories:
- Essential Cookies: Required for core platform operations such as login authentication and session security. These cookies cannot be disabled.
- Performance Cookies: Collects anonymised data on how users interact with the platform to help us improve its design and functionality.
- Preference Cookies: Saving your language settings and display preferences so you don't have to reconfigure them every time you log in.
You can manage cookies through your web browser settings, though disabling essential cookies may affect your ability to log in or use the full functionality of the 603 platform.
Data Security
603 uses SSL (Secure Socket Layer) encryption for all communications between your device and our servers. Passwords are stored in hashed form and cannot be read back. Payment data is handled through PCI-DSS certified payment processors that meet international security standards. Internal access to users' personal data is restricted to staff who require it to perform their duties.
Sharing Information with Third Parties
603 is committed to not selling users' personal information to third parties. However, there are limited circumstances where we may need to share certain information with selected third parties:
Payment Processors
To process deposits and withdrawals in MYR, the necessary transaction information is shared with registered local payment processors that comply with Malaysian law. These processors are bound by strict confidentiality agreements.
Legal Requirements
603 may be required to disclose user information to the relevant authorities when ordered by a court or a legitimate Malaysian law enforcement agency pursuant to a formally submitted court order.
User Rights, Data Retention & Policy Changes
Your Rights as a User
In accordance with Malaysia's Personal Data Protection Act (PDPA), users of the 603 platform have the following rights regarding their personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via live chat in your account or by emailing [email protected].
- Right to Rectification: If any of your personal information is inaccurate or out of date, you have the right to request a correction through the profile section of your account or by contacting the 603 support team.
- Right to Erasure: You may request account closure and deletion of your personal data by contacting our support team. However, 603 may be required to retain certain data for a specified period to meet legal compliance and financial audit obligations.
- Right to Object: You have the right to object to the processing of your personal data for specific purposes by submitting a written request to the 603 team.
Data Retention Period
Active account data is retained for as long as the account remains active. Upon account closure, core data is kept for five (5) years to comply with Malaysian legal requirements relating to financial records. Technical data such as access logs is retained for a maximum of twelve (12) months.
Changes to This Privacy Policy
603 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of material changes via in-account notifications. Continued use of the platform after any changes take effect will be deemed acceptance of the latest version of this Privacy Policy.
Questions About Your Data?
If you have any enquiries, data access requests, or would like to learn more about how 603 protects your privacy, reach us via live chat in your account or email us at [email protected]. We aim to respond to all privacy-related enquiries within three (3) business days.
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